Managing your super

Your super is your money and we make it simple for you to manage

Our ABN and USI numbers have changed

Please be aware that from 1 July 2021, our ABN and USI (Unique Superannuation Identifier) numbers have changed:

New ABN	33 813 823 017
New USI	33 813 823 017 602

Changing jobs? Take us with you

If you change jobs, simply ask your new employer to pay your super into your MyLife MySuper account. Choosing one super fund is a great idea, as you can boost your retirement savings – most Australians have more than one super fund, and over your working life that could mean thousands of dollars wasted in fees. You’ll need to complete our Choice of fund form and give it to your employer.

Make sure your super goes to the right account.

You may need to give your employer our details:

USI: 33 813 823 017 602 ABN: 33 813 823 017

Download Choice of fund form Download

MyLife Online

Access your super account online whenever it suits you, through our member secure site MyLife Online. You can check your balance, view statements, update your details and more.

More about MyLife Online

Switching your super strategy

As your life changes, so can the way you want to invest your super. We make it easy for you to update your investment options, and can guide you on your choices if you need help.

There are no fees for switching between our various investment options – and you can combine options to suit your age, income, retirement goals and preferences.

You can switch your investment strategy online, through MyLife Online, or download a change of investment form, complete it and send it back to us.

Download Change investment mix form Download

Learn about our investment options

Choose who your super goes to

It’s important to nominate a beneficiary for your super, just in case something happens to you. This is not automatic, although MyLife MySuper will always try to identify and pay your super (and any insurance benefits) to the most appropriate family members. You can update your nomination details at any time.

Binding beneficiary – valid for 3 years

As long as your nomination is valid, MyLife MySuper is bound by your choice and must give that person (or people) your super when you pass away. To nominate a binding beneficiary, you will need to complete a form. Binding nominations are valid for 3 years and you can renew, change or revoke your nomination at any time.

Binding beneficiary form

Non-binding beneficiary

Naming your preferred beneficiary or beneficiaries can help MyLife MySuper decide who will receive your super, but please be aware that it is non-binding. You can change or revoke your nomination at any time. Nominate a non-binding beneficiary by calling us on 1300 695 433.

Call us

Accessing your super

It’s your super, and it has one important role: to provide you with an income when you retire. Generally, contributions to super cannot be withdrawn in cash until you meet a condition of release. This is known as preservation. Under some circumstances, you can access your super early, but there are government preservation rules that restrict when it can be paid.

For further information please call us on 1300 695 433 (8:00am to 8:00pm AEST/AEDT, Monday to Friday, except national public holidays).

You can also set up a Pre-Retirement Pension after you reach preservation age, while you’re still working.

Find out more

When can I access my super?

Usually, you can access your super once you reach your preservation age, which depends on when you were born.

Date of birth	Preservation age
Before 1 July 1960	55
1 July 1960 – 30 June 1961	56
1 July 1961 – 30 June 1962	57
1 July 1962 – 30 June 1963	58
1 July 1963 – 30 June 1964	59
From 1 July 1964	60

You can also receive your super benefits if you:

reach the age of 65
leave your employer on or after age 60
retire earlier due to disability
are diagnosed with a terminal medical condition.

Compassionate grounds

Under very specific circumstances, the Australian Taxation Office (ATO) can approve your request to release your super before you reach retirement. These include essential medical treatment or travel to receive treatment, mortgage default, modifications to your home or car, palliative care for you or a dependent, or payment of the funeral for a dependent. Please contact the ATO directly on 13 10 20 or visit ato.gov.au to find out more.

Financial hardship

If you are experiencing financial hardship we’ll do our best to help you. Please call the Department of Human Services (DHS) on 1300 131 060 to determine your eligibility.