Terms and conditions

Terms and conditions

This website is maintained by CSF Pty Limited (ABN 30 006 169 286, AFSL 246664), the Trustee of MyLifeMyMoney Superannuation Fund (ABN 50 237 896 957).

The information in this website is about MyLife MySuper (“MyLife MySuper” or “the Fund”) and is general information only. The information has been prepared without taking into account your personal investment objectives, financial situation or needs. It is not intended to be, and should not be construed in any way as, investment, legal or financial advice. You should assess your own financial situation before making a decision based on the information contained in this website. To help you with your decision making you may wish to seek assistance from a qualified financial adviser. 

By accessing, browsing or using this website (www.mylifemysuper.com.au) you are acknowledging that you have read, understood and agree to be bound by the following Terms and Conditions:

  • The information contained in this website is current at the time of publication. In the event of a material change to any information contained in this website MyLife MySuper will notify existing members in writing within the timeframes required by law.
  • Subject to any rights or terms implied by law, MyLife MySuper takes no responsibility for any error, omission or defect in the information contained in the website. To the extent permitted by law MyLife MySuper excludes all warranties, whether express or implied, statutory or otherwise, relating to the information, and excludes all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, the information provided in the website whether or not caused by any negligent act or omission. MyLife MySuper does not accept any liability for information provided by third parties.
  • The content of the website has been prepared for residents of Australia and, as a result, all currency references are shown in Australian dollars unless otherwise stated. MyLife MySuper does not accept any liability from users accessing the site outside of Australia.
  • MyLife MySuper specifically disclaims any liability associated with any viruses which may infect a user's computer equipment.
  • MyLife MySuper is not responsible for the content available on any other internet sites linked to this website. The provision of a link to another website does not constitute an endorsement or approval of that website, or any products or services offered on that website. MyLife MySuper will not accept any liability for the use of those links to connect to websites that are not under our control. Access to any other internet site is at the user's own risk.
  • All content of this website is protected by copyright. Users may view and download material from this website for their personal, non-commercial use only. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any content of this website for commercial or public purposes.
  • Any private or personal information that MyLife MySuper obtains through this website will be treated in accordance with MyLife MySuper’s privacy policy.

Before you make a decision, you should read the relevant Product Disclosure Statement (PDS) and any related incorporation by reference document.

MyLife MySuper reserves the right to modify, update or otherwise alter these Terms and Conditions at any time and users are deemed to be apprised of and bound by any changes made. We recommend that you visit this page from time to time to review the current Terms and Conditions.

Exited members survey

Tell us your thoughts terms and conditions


  1. Information on how to enter and prizes form part of the Terms and Conditions of Entry. Entry into this competition is deemed acceptance of these Terms and Conditions.
  2. To the extent of any inconsistency between these Terms and Conditions and any other reference to this competition, these Terms and Conditions prevail.

Who can enter

  1. Subject to the clauses below, entry is open to all residents ofAustraliawho have fulfilled the requirements set out below ('Eligible Entrants').Entrants must be over the age of 18, as of the date of entry.Only open to ex-members of Catholic Super, MyLife MySuper and Transport Super which is part of MyLife MySuper.
  2. Employees, and their immediate families, of the Promoter, associated agencies and companies,contractors or individuals are not eligible to enter this competition. Immediate family means any of the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or 1st cousin.
  3. The Promoter is CSF Pty Ltd (ABN 30 006 169 286) (the 'Promoter'). The Promoter's address is Level 1 535 Bourke Street, Melbourne , VIC 3000.

How to enter

  1. To enter Eligible Entrants must, during the Promotional Period (defined below) complete a survey and enter their email address into the last page of the survey.
  2. Entries must providecontact details on request to be eligible to win. Entrants may only enter in their own name. Inaudible, incomprehensible, illegible, and incomplete entries may be deemed invalid.

Number of Entries permitted

  1. Only one entry per person will be permitted. Entrants found to be submitting multiple entries may have all entries invalidated.

Open, Close,Draw and Publish dates

  1. The competition commences on 01/06/2018 at 09:00 AM and closes 01/06/2019 at 09:00 AM ('Promotional Period'). All times noted in these Terms and Conditions are local times, based on the location of the Promoter. If any draw date falls on a public holiday, as defined in the state of the Promoter, that draw will be conducted on the next business day. Entries must be received by the Promoter prior to the competition close date and time.
  2. The winners will be the first valid entries drawn at Promoter's Premises at Level 1 535 Bourke Street, Melbourne, VIC 3000 on 01/07/2018, 01/10/2018, 01/01/2019 and 01/04/2019 at 11:00 AM. The Promoter will ensure that all entries have an equal chance of winning a prize.
  3. The winners will be notified by email within two business days of the draw.
  4. An individual can only win once.
  5. Prizes (or in the case of vouchers, prize confirmations) will be sent within 28 days of the draw.
  6. The Promoter may conduct such further draws on 02/07/2019 (at 11:00 at Promoter's Premises at Level 1 535 Bourke Street, Melbourne, VIC 3000) as the original draw in order to distribute any prizes unclaimed by this date, subject to State and Territory legislation. Winners of any further draws will be notified by email within two business days of the draw.

Prize on offer

  1. The total prize pool is valued at up to $400 (Including GST), as at25/05/2018.
  2. The total number of competition winners in this competition is four. The prizes on offer are:
Number of winners Prize description Value of each
4 Winners

$100 VISA gift card

Note: Vouchers are subject to further terms and conditions



Further Terms and Conditions

  1. Any entrant found to have used a third party (including online competition entry site) to enter on their behalf will have all entries invalidated and any claim they have to any prize will be invalidated. If such an entrant is awarded a prize and then found to have breached this clause, the entrant must immediately return any prize awarded.The Promoter has sole discretion to determine if this clause has been breached by any entrant. The Promoter reserves the right to request whatever documentation it deems necessary to confirm if the entrant has breached this clause. An entrant must provide any requested documentation to the Promoter upon request. The Promoter reserves the right to disqualify any entrant who provides false information or who seeks to gain an unfair advantage or to manipulate this competition.
  2. Any entrant found to be entering incorrect contact details, including incorrect email contact details, will have all entries invalidated and any claim to any prize will be invalidated. If such an entrant is awarded a prize and then found to have breached this clause, the entrant must immediately return any prize awarded. The Promoter has sole discretion to determine if this clause has been breached by any entrant. The Promoter reserves the right to request whatever documentation it deems necessary to confirm if the entrant has breached this clause. An entrant must provide any requested documentation to the Promoter upon request.
  3. If the prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the prize for a prize of equal or greater value, subject to State and Territory legislation. Cash will not necessarily be awarded as a substitute. It is a condition of accepting the prize that the winner must comply with all the conditions of use of the prize and prize supplier's requirements.Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
  4. The Promoter highly recommends a current residential street address be provided when requested for ease of correspondence and potential prize delivery. The Promoter makes all reasonable efforts to deliver prizes to the addresses provided by competition entrants. The Promoter cannot guarantee that any prizes returned to the Promoter due to non-delivery at the provided address will be re-sent to the prize winner.
  5. The Promoter reserves the right to request winners to sign a winner's deed of release (and indemnification) or any other relevant forms or agreements that the Promoter deems necessary, to provide proof of identity, proof of age, proof of residency at the nominated prize delivery address and/or proof of entry validity (including phone bill) in order to claim a prize. Proof of identification, residency, age and entry considered suitable for verification is at the discretion of the Promoter. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.
  6. The Promoter reserves the right to conduct a redraw in the event that an entrant, claiming to be a winner, is unable to satisfy these Terms and Conditions or has breached these Terms and Conditions.
  7. The Promoter's decision in relation to any aspect of the competition is subject to State and Territory legislation but also final and binding on each person who enters. No correspondence will be entered into. No responsibility is accepted for late, lost or misdirected entries. Prizes are subject to availability, not transferable or exchangeable and, with the exception of cash prizes, cannot be taken as cash. Prizes will be sent to the winner's nominated address as stated in their original entry. The Promoter and their associated agencies, and companies associated with this promotion will take no responsibility for prizes damaged or lost in transit.

Privacy Collection statement

  1. The Promoter and its related entities collect entrants' personal information for the purpose of conducting and promoting this competition (including but not limited to determining and notifying winners). The Promoter may disclose personal information collected to an agent who is engaged to conduct the competition draw and for prize fulfilment. The Promoter may also disclose personal information collected to Australian regulatory authorities, such as the regulators of trade promotions. The Promoter will otherwise handle your personal information in accordance with its Privacy Policy available at https://csf.com.au/documents/pds/IBRs/PYP.pdf . You may request access or to update your personal information or lodge a complaint by writing to The Privacy Officer, CSF Pty Ltd (ABN 30 006 169 286)of Level 1 535 Bourke Street, Melbourne , VIC 3000.

Copyright, Statutory guarantees, Waiver and liability

  1. All entries and any copyright subsisting in the entries become and remain the property of the Promoter who may publish or cause to be published any of the entries received.
  2. In participating in the prizes, the winners agree to participate and co-operate as required in all editorial activities relating to the Competition, including but not limited to being interviewed and photographed. The winners (and their companions) agree to granting the Promoter a perpetual and non-exclusive licence to use such footage and photographs in all media worldwide, including online social networking sites, and the winners (and their companions) will not be entitled to any fee for such use.
  3. Prize-winners are advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of that prize.
  4. The Promoter (subject to State and Territory legislation) reserves the right to amend, cancel or suspend this competition if an event beyond the control of the Promoter corrupts or affect the administration security, fairness, integrity or proper conduct of this competition. The Promoter will disqualify any individual who has tampered with the entry process or any other aspect of this competition. In particular, computer generated entriesand the use "scripting" is not permitted and will not be accepted.
  5. Any cost associated with accessing the promotional website is the entrant's responsibility and is dependent on the Internet service provider used.
  6. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia ('Non-Excludable Guarantees').
  7. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of a prize The Promoter (including its' officers, employees and agents) excludes all liability for any loss (including, without limitation, indirect, special or consequential loss or loss of profits or opportunity), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this competition including taking or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law), including the Non-Excludable guarantees. Any change in value of the prize occurring between the publishing date and date the prize is claimed is not the responsibility of the Promoter.

Competition permits

  1. Authorised under: NSW Permit No. LTPS/18/24472.